Return Policy

RETURNS REQUIREMENTS

Thank you for shopping with Bikini Era swimwear and more. If you are not entirely satisfied with your purchase of full priced merchandise, we will gladly accept your unworn and unwashed items within 10 days of the delivery date. Sale items and items purchased using any discount code, are all FINAL SALE and are not eligible for return.
  • All sale and discounted items, accessories, and clearance items are FINAL SALE, and cannot be returned.
  • Merchandise must be returned within 10 days.
  • Returns will be processed within 10 business days of receipt.
  • Merchandise must have all tags and liners attached and returned in original packaging.
  • Due to health regulations, items that are soiled, worn, damaged or laundered will not be accepted. It is at Bikini Era's discretion to decide if the returned suit has been soiled. If a suit is determined to be soiled, it will be returned to the customer at the customer's expense.
  • Please note: Original shipping and handling fees are not refundable
  • Return address: 
                             Bikini Era swimwear & more

                                 142 Maroon Drive
                                 Richmond Hill, Ontario
                                 L4E 5B7
                                 Canada

      RETURNS PROCESS

      • Merchandise must have all tags and liners attached and returned in original packaging.
      • Merchandise must be returned within 10 days of receiving your order.
      • Please allow up to 10 business days from the receipt of your return to be processed and your refund issued.
      • When returning the item via mail, the customer must send it with tracking at customer's expense. 
      • Returns lost or damaged in transit are the responsibility of the customer, so be sure to keep a record of your tracking number as a reference.
      • All customers will receive an email notification when their return has been received.

      CARE INSTRUCTIONS

      • Wash your swimwear by hand with a mild soap and tab water below 30C.
      • Rinse your swimwear with cold tab water immediately after use and lie flat separately or hang to dry.
      • Do not leave the items at the direct sunlight for the long period of time. 
      • Do not wring, soak or bleach.
      • Do not tumble dry.
      • Do not leave rolled up wet.
      • Do not iron.
      • Do not dry clean.